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Privacy Policy

Last Updated: 12-10-2025

At Softzom, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information.

By accessing or using Softzom’s website and services, you agree to the practices described in this policy.


1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Payment information (processed securely by third-party providers)

  • Login credentials

1.2 Technical Information

We automatically collect certain data when you access our website or VPS services, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Access times

  • VPS usage logs

1.3 Payment Information

We do not store full credit card or payment details on our servers.
Payments are handled through secure third-party gateways following industry standards (such as PCI-DSS).


2. How We Use Your Information

Softzom may use your information to:

  • Create and manage your hosting account

  • Provide VPS services and customer support

  • Process payments and send invoices

  • Improve website functionality and user experience

  • Monitor system performance and security

  • Detect and prevent fraud or unauthorized access

  • Communicate important updates, alerts, or service notices

  • Comply with legal requirements


3. Cookies & Tracking Technologies

Softzom uses cookies and similar tracking tools to:

  • Improve website performance

  • Remember your preferences

  • Enable secure login

  • Analyze traffic and usage patterns

You can disable cookies in your browser settings, but this may affect site functionality.


4. How We Protect Your Data

We use industry-standard safeguards to protect your information, including:

  • Encryption

  • Firewalls

  • Secure server environments

  • Access control measures

  • Regular security monitoring

Despite these precautions, no method of transmission over the internet is 100% secure.


5. Data Sharing & Third-Party Services

We do not sell or rent your personal data.

We may share information with trusted third parties only when necessary to provide our services, including:

  • Payment processors

  • Data center providers

  • Security and monitoring tools

  • Customer support tools

  • Legal authorities (only when required)

All partners must comply with strict data protection rules.


6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Request a copy of your data

  • Limit or object to certain processing

  • Opt out of marketing emails

You can exercise these rights by contacting us.


7. Data Retention

We retain your personal data only as long as needed for:

  • Providing services

  • Maintaining your account

  • Legal, tax, or security purposes

After that, your data is securely deleted.


8. Third-Party Links

Softzom may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
We recommend reviewing their privacy policies before providing any personal information.


9. Children’s Privacy

Softzom does not knowingly collect data from children under the age of 13.
If we discover that a child has provided personal information, we will remove it promptly.


10. Changes to This Privacy Policy

Softzom may update this policy at any time.
Any changes will be posted on this page with a new “Last Updated” date.


11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

📧 Email: softzapy@gmail.com
🎫 Support: softzom.com/contact-us